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Our clients deserve our finest effort when they engage Marsh to obtain insurance coverage. A key component of this is the placement process — determining appropriate insurers for the types of risk involved and negotiating with those insurers on behalf of our clients to obtain optimal coverage at a competitive price.
Marsh is fully committed to the principle of transparency in our insurance transactions. This means keeping our clients informed through every step of the placement process. As part of our effort to lead the industry in reform, we have created Leading the Way in Transparency — a publication that summarizes the ways in which we fulfill our commitment to the highest standards of ethical and professional behavior. It also provides an overview of our compliance process and highlights some of the more significant benefits it provides to clients.
In addition, we have established a toll-free "Insurer Compensation Line": (800) 420-5082. Please use this number to submit any concerns or complaints you may have related to compensation paid or payable to Marsh by insurers or any other third parties. Callers outside the United States and Canada must use their country's AT&T access number — found at http://www.usa.att.com/traveler — plus 420-5082.
Download a copy of Leading the Way in Transparency.
Disclosure
Available here is information for clients and prospective clients regarding (1) equity interests of Marsh & McLennan Companies, Inc. and its subsidiaries in insurers and (2) contractual arrangements between Marsh & McLennan Companies, Inc. and its subsidiaries, on the one hand, and insurers and wholesalers, on the other.
You should contact your client executive or any other member of your Marsh team if you have any questions regarding this information.
For more information, contact your client representative, or contact us at questions@marsh.com.
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